Booking dates are transferable with a minimum of 5 days notice. Cancellation with less than 5 days notice will result in the appointment / voucher becoming invalid. If an appointment is cancelled in excess of 5 days, only one alternative appointment may be made on one occasion only.
If for any reason we have to cancel your booking, we will endeavour to give you as much notice as possible, and we will do our best to accommodate you on another date of your choice. If we have to do this, we cannot be responsible for any costs incurred if you have made other booking (eg: for accommodation) for the date of your original booking.